1. Introduction

TELONX respects your privacy and is committed to handling personal information responsibly. This Privacy Policy describes the types of information we may collect, how we use and protect that information, and the choices available to you.

This policy applies to information collected through our website, online orders, account services, customer support, quotation requests, sourcing requests, and other communications with TELONX.

2. Information We Collect

Depending on how you interact with TELONX, we may collect the following categories of information:

Information You Provide

• Name and contact information
• Company name and business information
• Email address and telephone number
• Billing and shipping information
• Account information, where applicable
• Order and transaction information
• Product, part number and sourcing requirements
• Technical questions, support requests and communications
• Information submitted through quotation, contact or partnership forms

Information Collected Automatically

When you use our website, certain technical information may be collected automatically, including IP address, browser type, operating system, device information, pages visited, referring websites, approximate location information, and website usage data.

3. How We Use Information

We may use information we collect for purposes including:

• Processing and fulfilling orders and quotations
• Arranging shipping and delivery
• Providing customer and technical support
• Responding to sourcing and custom component requests
• Managing customer accounts and business relationships
• Confirming product specifications and availability
• Communicating about orders, shipments and service requests
• Improving our website, products and services
• Preventing fraud, abuse and unauthorized activity
• Maintaining website security and functionality
• Complying with applicable legal, accounting and regulatory requirements

4. How We Share Information

TELONX does not sell personal information to third parties. We may share information when reasonably necessary to operate our business and provide requested services.

Recipients may include:

• Payment providers that process payments or payment-related transactions.
• Shipping and logistics providers that deliver orders and provide shipment tracking.
• Technology and hosting providers that support our website, infrastructure and business systems.
• Service providers and business partners that assist with requested sourcing, manufacturing, inspection or related services.
• Government authorities or legal advisers where disclosure is required by applicable law or reasonably necessary to protect legal rights.

5. Cookies & Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, maintain shopping cart functionality, improve website performance, and understand how visitors use our website.

You may control or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Data Security

We use reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted through the Internet.

7. Third-Party Services & Links

Our website may contain links to third-party websites, payment services, shipping providers or other external services.

These third parties may operate under their own privacy policies and terms. TELONX is not responsible for the privacy practices or content of third-party websites and services that we do not control.

8. International Data Transfers

TELONX serves customers internationally. Depending on the services used and the location of our service providers, information may be processed or stored in countries outside your country of residence.

Where required by applicable law, we will take reasonable steps to ensure that applicable requirements relating to international data transfers are addressed.

9. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

To make a privacy-related request, please contact us using the information provided in the Contact section below. We may need to verify your identity before processing certain requests.

10. Children's Privacy

Our website and services are intended primarily for adults and business customers. We do not knowingly seek to collect personal information from children.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, legal requirements or technology.

When changes are made, the updated version will be published on this page with a revised "Last Updated" date. Your continued use of the website after an update does not automatically mean that you have consented to every provision; where consent is legally required, we will obtain it through appropriate means.

12. Related Policies

Additional information about your use of TELONX services can be found in the following policies: