Order Tracking
Check the real-time delivery status of your shipment.
Enter Your Tracking Number
Recent tracking numbers:
Need an example? Try: RS123456789CN or 4201234567890123456789012345
Need Help With Your Shipment?
If you encounter any issues with tracking or need assistance with your shipment, our dedicated support team is here to help:
Tracking Support
For tracking issues, status updates, and delivery inquiries
Mon-Fri 9:00-18:00 (GMT+8)Customs Support
For customs clearance, documentation, and duty inquiries
24/7 Emergency SupportWhatsApp Support
Quick response for urgent issues and immediate assistance
24/7 AvailableFor bulk orders or freight shipments, please contact our sales team for specific tracking information.
Supported Carriers
We support global real-time tracking for major carriers:
- DHL Express
- FedEx
- UPS
- EMS / China Post
- SF Express
- Regional express partners
What You Can Track
- Parcel dispatch time
- Customs clearance progress
- Arrival at destination country
- Local carrier handover
- Final delivery status
Notes
- Tracking numbers usually become active within 12–24 hours after shipment.
- If your tracking status does not update, the carrier may still be processing your parcel.
- For bulk orders shipped by freight or forwarder, please contact our support team.
